GENERAL CONDITIONS – OSTEND BEACH FESTIVAL

This website, including subdomains and the offered services, is managed by:

Legal form: BV
Company name: ALL THINGS LIVE BELGIUM BV
Business name: OSTEND BEACH
Address: Bloemenstraat 32, 1000 Brussel, België
VAT number: BE 0859.945.085
E-mail: info@ostendbeach.be
Website: www.ostendbeach.be

Definitions

User: Anyone who visits our website, whether purely for information or with a view to using our services.
Visitor (Purchaser): Anyone who buys or reserves a festival ticket via the website or already possesses one.

GENERAL CONDITIONS

These terms govern every use of the website and all services provided through it. By accessing the website, the user confirms agreement with these general terms. The user also declares to be legally capable of entering into this agreement or to act under the supervision of an authorized party.

If you do not accept these General Terms & Conditions, we advise you not to continue using the website.

In some cases, specific terms may apply and override these general terms—only if agreed upon in writing. These specific terms apply only to the sections they modify.

References to these General Terms & Conditions automatically include the Privacy Policy, Cookie Policy, Conditions of Sale, and Disclaimer.

We reserve the right to modify these terms unilaterally at any time. Changes will only apply going forward. Please consult the latest version regularly.

USE OF THE WEBSITE

The website is used at your own risk and is provided “as is” without guarantees. We take all reasonable measures to ensure functionality and security, but we cannot guarantee a flawless experience.

You may encounter viruses, technical errors, or interruptions. All Things Live Belgium BV cannot be held liable for any resulting damage or data loss.

Downloads are always at your own risk. Any harm to your system or data remains your sole responsibility.

Users must not engage in any activity that endangers the site's functioning or security. Anyone responsible for such actions is personally liable for the consequences. If that person is a user, they must indemnify All Things Live Belgium BV fully.

The website may link to external platforms. These are beyond our control. We do not endorse their content and are not liable for any resulting harm.

INFORMATION ON OUR WEBSITE

We strive to ensure that all information on the website is accurate, up-to-date, and complete. This is a best-effort obligation.

Despite these efforts, errors or outdated information may still occur. All Things Live Belgium BV accepts no liability for direct or indirect damage arising from reliance on website content.

Third-party content may appear on the site. These third parties remain responsible for their material. We are not obligated to pre-screen such content.

If content on the site violates the law or third-party rights, please report it. We will act promptly.

WHAT ABOUT MY PRIVACY?

By interacting with our website, you may provide personal data. Depending on your activity, this can lead to identification.

We take your privacy seriously. All data processing is described in our Privacy Policy & Cookie Policy.

INTELLECTUAL PROPERTY

All content on this website is protected by intellectual property laws, including copyright, software law, trademark law, and database law.

Content includes text, photos, videos, graphics, audio, and more. The technical structure and any branding elements are equally protected.

Users are granted a limited, non-exclusive, non-transferable right to access and use the site for personal, non-commercial purposes only.

No content may be used, copied, or altered without prior written consent from the rights holder.

APPLICABLE LAW

These terms (including Conditions of Sale) are governed by Belgian law. Disputes fall under the exclusive jurisdiction of the courts of Bruges.

If any provision is found invalid, the rest of the terms remain unaffected.

Liability exclusions must be interpreted as broadly as permitted.

Headings in this text are for guidance only and have no legal effect.

QUESTIONS OR FEEDBACK?

We value your input. If you experience problems or have suggestions, please contact us at info@ostendbeach.be. We’ll aim to reply promptly and effectively.

ON AND AROUND THE FESTIVAL GROUNDS

Only the first person to present a valid original festival/camping ticket will be granted access. Copies are not valid.

The following are strictly prohibited on the festival grounds: drugs, liquids, glass, cans, sharp objects, alcohol, animals, professional audiovisual equipment, fires, and any object deemed dangerous by the organisation.

Searches (pat-downs/luggage checks) may occur. Refusal leads to denied entry.

All Things Live Belgium BV, artists, employees, or partners are not liable for accidents, damage, theft, or loss.

Only official merchandise is allowed on the grounds. Unauthorized distribution of goods, samples, or flyers is prohibited unless written permission is granted.

Ostend Beach is for everyone. Discriminatory, violent, or inappropriate behavior will not be tolerated.

By purchasing a ticket, you agree to comply with festival regulations. Violations may lead to removal or denied entry. You are liable for any resulting claims or damages and agree to indemnify Ostend Beach Festival. We reserve the right to take legal action if necessary.

LIABILITY – CANCELLATION – FORCE MAJEURE – PROGRAMME CHANGES

All Things Live Belgium BV is liable only for direct damage caused by proven fault, and only up to the value of the purchased ticket. Indirect damages are excluded.

In case of force majeure (e.g. natural disasters, strikes, government actions, pandemics), the organisation is not liable for non-performance. Tickets remain valid for a postponed edition unless otherwise stated.

Third parties (including visitors) who cause damage are fully liable and must indemnify All Things Live Belgium BV and any affected partners or staff.

If the event is cancelled, the ticket price (excluding fees) will be refunded to the original purchaser — except in force majeure cases, where no compensation is due unless otherwise agreed.

Programme changes do not give right to partial or full refunds. We always strive for an equivalent alternative.